Privacy Policy
Divine Plants Hub ("we", "us", "our") operates the website www.divineplantshub.com and a plant nursery and landscaping business based at Gujrala Road, District Amroha, Uttar Pradesh, India. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the choices you have.
1. Information We Collect
Information you give us
- Your name, phone number, email address and message when you submit an enquiry form, request a callback, or contact us on WhatsApp, phone or email.
- Delivery or site address and project details you share so we can quote or fulfil an order.
Information collected automatically
- Basic technical data such as your browser type, device, approximate location and the pages you view, gathered through standard server logs and, where enabled, website analytics.
2. How We Use Your Information
- To respond to your enquiries and provide quotes, plants and services.
- To arrange delivery, installation and after-sales support.
- To send you information you have requested about our products and offers.
- To improve our website, catalogue and customer service.
- To meet legal, tax and accounting obligations.
3. Sharing of Information
We do not sell your personal information. We share it only with:
- Delivery partners and contractors who help us fulfil your order.
- Service providers such as hosting and messaging platforms that operate our website and communications.
- Government or law-enforcement authorities where we are required to do so by law.
4. Cookies & Analytics
Our website may use essential cookies to function correctly and, if enabled, analytics cookies to understand how visitors use the site. You can block or delete cookies through your browser settings; some parts of the site may not work as intended if you do.
5. Data Retention
We keep enquiry and order information for as long as needed to provide our services and to meet legal and accounting requirements, after which it is deleted or anonymised.
6. Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you promotional messages. To make a request, contact us using the details below.
7. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Children
Our website and services are intended for adults. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with a revised "last updated" date.
10. Contact Us
Divine Plants Hub
Gujrala Road, District Amroha, Uttar Pradesh, India
Phone / WhatsApp: +91 99178 16523
Email: hello@divineplantshub.com
This page is provided as a general template. Divine Plants Hub should have it reviewed against the Digital Personal Data Protection Act, 2023 and confirm the contact email, analytics tools and cookie usage before going live.